To fulfill the requirements of the Consumer Financial Protection Bureau’s (CFPB’s) Regulation G, the NMLS Federal Registry collects information regarding disciplinary actions covered by the disclosure questions that individual mortgage loan originators (MLOs) are required to complete, and update as necessary, as part of the SAFE Act’s federal registration process.
MLOs who have answered “Yes” to at least one disclosure question, and the institutions that employ them, should read through this information to understand what information is required and what information will be made public.
What are Disciplinary Actions?
Disciplinary Actions are those final, formally judged actions covered by the MU4R’s disclosure questions. MLOs who answer “Yes” to any disclosure question on the Form MU4R are required, as part of the MU4R submission process, to complete the Disciplinary Action section for each “Yes” response.
Mortgage loan originators who are employed by banks, thrifts, credit unions or other institutions that federally chartered or federally insured are required to disclose information regarding certain final disciplinary actions. These actions can be issued by various authorities, such as criminal courts, civil courts, and regulatory agencies. The information displayed in this section reflects information the individual provided and attested to in his or her most recent federal registration filing. This information has not necessarily been verified by NMLS or federal regulators.
Why must MLOs provide this information to NMLS?
Information regarding these Disciplinary Actions is required at the direction of the Consumer Financial Protection Bureau’s (CFPB’s) direction. 1
What information must be provided?
MLOs will be required to provide the following information for disciplinary actions that necessitate a “Yes” response to the MU4R disclosure questions:
- Name of Authority that took the Action being disclosed
- Date of Action
- Official Documentation related to the Action (e.g., court order or letter from regulatory authority)
- Action Types, which include:
• Criminal (e.g., verdict in a criminal case)
• Regulatory (e.g., action taken by a state or federal regulatory agency)
• Civil Judicial (e.g., certain civil court order)
• Civil (e.g. certain civil court award or settlement)
The MU4 Detail Report provides institutions with an efficient way to determine which actively registered MLOs currently have “Yes” responses to any Disclosure Question and if they have provided the required Disciplinary Action information:
- Column AI of the MU4R Detail Report will display a “Y” for any MLO who has answered “Yes” to at least one disclosure question. These MLOs are required to also complete the Disciplinary Action information.
- Column AJ of the MU4R Detail Report will be populated with a “Y” for any MLO who has completed the Disciplinary Action section. If an MLO has responded “Yes” to a disclosure question but has no Disciplinary Action information, he or she will need to file an updated MU4R with this information as soon as possible.2
It is crucial to give truthful and factually correct answers in response to the questions on NMLS forms or on a license application. Background questions can be vague or difficult to answer. We have the experience and expertise to make sure that required disclosures are made but unneeded information is not provided. Contact us today at (877) 280-9944.
Authority Types 3 include:
• Board of Governors of the Federal Reserve
• Consumer Financial Protection Bureau
• Farm Credit Administration
• Federal Deposit Insurance Corporation
• National Credit Union Administration
• Securities and Exchange Commission
• State Regulator
• Foreign Financial Regulator
• Criminal Court
• Civil Court
Additionally, the MLO will have the option to provide an explanation of the disciplinary action, in their own words. This MLO-provided explanation is not required. 4
Will any of this information be made public?
Yes. The following fields will be displayed in NMLS Consumer Access:
- Action Type (Criminal, Regulatory, Civil Judicial, or Civil Regulatory)
- Name of Authority that took the Action being disclosed Date of Action
- Official Documentation related to the Action (e.g., court order or letter from regulatory authority)
- MLO’s explanation of the action, if the MLO chooses to provide one
Here’s what to do if you’ve received:
An order from Department of Financial Protection and Innovation
Hire an attorney. The DFPI will issue a desist and refrain order, suspension order, or revocation order based upon issues arising out of an examination, failure to file required reports, or issues in a renewal. A hearing is usually available to challenge the order, however, prompt action is required.
A subpoena from Department of Financial Protection and Innovation
Hire an attorney. The Department of Financial Protection and Innovation can issue a subpoena to an unlicensed entity or individual. Commonly, DFPI issues subpoenas to unlicensed businesses who offer consumer financial services regulated by DFPI. The subpoena response may be subject to negotiation or opposition in court.
A Statement of Issues or a letter denying your license application
A Statement of Issues from the Department of Financial Protection and Innovation denying a license may require the filing of a Notice of Defense within 15 days of the date when the Statement of Issues was sent (not the date it was received). A letter denying a license may contain a different deadline. It is best to promptly contact Attorney Lucy McAllister for a consultation to review the letter, before an important deadline passes.
An Accusation.
You have only 15 days from the date the Accusation was sent to you (not from the date you received it) to file the Notice of Defense. This matter should be turned over to an attorney as quickly as possible so that this deadline is met and the filing of the Notice of Defense is documented with proof of filing.
Defending Department of Financial Protection and Innovation Lending Licenses
Attorney Lucy McAllister will represent California lenders and related licensees in license applications, investigations, disclosures, denials, citations, desist and refrain orders, accusations, appeals, reinstatement, and related legal matters. The strategy is simple: prevent problems, fight for you if you have been accused, and appeal unfair results. Our focused, experienced, dedicated license and regulatory practice gives you the advantage.
Lucy has experience as a leader in the defense of licensed lenders. Her expertise also encompasses California Finance Lenders, escrow agents, and mortgage loan originator licenses. Her track record includes successful defense of lenders in the face of potential large fines, resolving problems that arise from examinations and audits, and correcting problems with annual reporting and license renewal. Give her a call at (877) 280-9944 today!
Additional Resources
Who should I contact with questions?
Individuals and Institutions can refer to the CFPB’s Communication on Disciplinary Actions.