My family and I own, manage and operate a thriving business in upscale San Francisco. Recently I was put in the predicament of having to shut down my 10 year operation due to the fact that my license was about to be revoked, for what we believed to be a competitor wanting to fuse us out of the market share, however we contacted Lucy who after 14 days of going back and forth on our behalf was able to keep us in business. I really believe that it was her and not circumstance. She fought hard for us!! Thank you Lucy. BTW- Lucy worked 14 days and still gave us pricing based on her expected 5 day commitment.